We want you to be completely happy with your new purchase. If you don’t love it, send it back!

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. Please allow 3 to 5 business days to process the return once it’s received. You will be notified via email once the refund has been issued!

Unfortunately, Taraniya is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.

We offer free returns on all purchases failing to perform or damaged due to a material or manufacturing error and And please allow a little bit color and size difference, this is inevitable. For any other reasons, customers will be responsible for return shipments & cost.

HOW TO RETURN, PROCESSING & REFUNDS

Start A Return

To start a Return or Exchange, please email us at Service@taraniya.com We’ll send you an email the address you can send any returns back to. If you email our team with an image of your shipping receipt, we will happily help you finish the return and exchange process.

Please return through your local post office to avoid tax and include your filled-out return/exchange authorization form in your return package. Any lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference. Please note that we do not accept packages returned using C.O.D. service.

Get Your Return Ready

Once you have received an email with return address, please pack up the items you’d like to return. Please provide the tracking number of your return to us. Please do not combine multiple returns into one package and -in contrast- do not separate a return for one order into multiple boxes. This can cause delays of up to 14 business days in our internal processing procedure. We strongly advise packaging that can contain all the items you wish to return. Be sure to follow the instructions provided to guarantee that your return is processed smoothly. If you require further assistance, please contact us at Service@taraniya.com

Processing & Refunds

Please allow 3 to 5 business days to process your return once it’s received. You will be notified via email once a refund has been issued!

We will refund the price of the merchandise including duties & taxes (prorated to the number of units being returned). Customer is responsible for return shipping unless purchases are damaged due to a material or manufacturing error..Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

Exchange Policy

We are committed to exchange the product for you if the size is not appropriate. But you can only exchange it for the same product with same color, and there is only one chance to do the exchanging. Customers will be responsible for exchange shipments & cost. All replacements are at the discretion of our team. For any questions, please reach out to Service@taraniya.com

FINAL SALE ITEMS

All items marked “Final Sale” are considered final sale and cannot be returned once purchased.

NEED HELP? WE’RE HERE FOR YOU! PLEASE FEEL FREE TO EMAIL US AT:

Service@taraniya.com

Start A Return

To start a Return or Exchange, please email us at Service@taraniya.com We’ll send you an email the address you can send any returns back to. If you email our team with an image of your shipping receipt, we will happily help you finish the return and exchange process.

Please return through your local post office to avoid tax and include your filled-out return/exchange authorization form in your return package. Any lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference. Please note that we do not accept packages returned using C.O.D. service.

Get Your Return Ready

Once you have received an email with return address, please pack up the items you’d like to return. Please provide the tracking number of your return to us. Please do not combine multiple returns into one package and -in contrast- do not separate a return for one order into multiple boxes. This can cause delays of up to 14 business days in our internal processing procedure. We strongly advise packaging that can contain all the items you wish to return. Be sure to follow the instructions provided to guarantee that your return is processed smoothly. If you require further assistance, please contact us at Service@taraniya.com

We are committed to exchange the product for you if the size is not appropriate. But you can only exchange it for the same product with same color, and there is only one chance to do the exchanging. Customers will be responsible for exchange shipments & cost. All replacements are at the discretion of our team. For any questions, please reach out to Service@taraniya.com
• To make an exchange, log in here with your email and order number. Follow the steps to initiate the exchange and retrieve your return shipping label. The new size(s) ship right away at no cost.

• Online exchanges must be initiated within 30 days from delivery of the item.

• All items that are sent back as an exchange need to follow the applicable terms from the Return Policy. Items that do not meet the acceptable conditions listed in the Return Policy will be subject to denial.

• If you have been charged for the new item, we will refund the cost of the original item after we receive it at our returns facility.

• Online exchanges are limited to exchanges for the same item in a different size.

• Online exchanges are shipped using standard shipping.

• Online exchanges are available one time per item.

Making a size swap is easy! Please click on "Contact Us" here with your email and order number. Follow the steps to initiate your exchange and send an email to get in touch with the after-sales team.

We will immediately send you the new size of the item you want to exchange at no charge. Additional information about our return and exchange policy can be found on the bottom page of Taraniya.

• Items returned without all vendor tags attached

• Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains

• Handbags & Purses that are sold with a dust bag and are returned without their dust bag

• Items sold as sets that are not returned as a set

• Final Sale items returned for refund rather than exchange

• Returns postmarked after the Return window has ended

We accept return packages postmarked within 30 days from the delivery date. If your return is postmarked after this time frame, your return will be denied and sent back to you.



We accept exchanges within 30 days of the item’s delivery date. Items initiated for exchange must be postmarked for return within 10 days of initiation. If the item you are exchanging is not postmarked within 10 days, you will be automatically charged for the cost of the new item

Taraniya promises: in the state that the goods have not been shipped and the logistics parcels have not been delivered, the time period when they are still in the warehouse will be free for you to return or exchange the goods without any charge. When the goods have been shipped through the logistics company and you need to contact our after-sales team, we will also contact you by email as soon as possible to intercept the order for you and try to solve your claim in the most reasonable way.

Translated with www.DeepL.com/Translator (free version)

Rural regions in Hawaii and Alaska with limited access to shipping carriers may not be eligible to receive a return shipping label.

APO/FPO addresses will receive a USPS label to return their items.

Yes. To save on shipping, time, and packaging materials, you can return items from multiple orders as long as you include the corresponding order numbers for each item inside the package.



We recommend you write each order number on a slip of paper and include it inside your return package. Packages received without proper order identification may result in errors or long processing times.

Online exchanges are available one time, per item.

If you would like to reship or cancel an order that has been returned to us, please contact our Customer Service team.

Taraniya is not responsible for personal or non-Taraniya items returned to our warehouse. We recommend carefully packaging your return and ensuring you are only including products you intend to return to Taraniya.

Returned items are your responsibility until they are successfully delivered to our warehouse. We recommend taking your return to a UPS or USPS facility to retrieve a drop off receipt from the shipping carrier. Please ensure the item(s) you are returning fall within our Return Policy, and that they are packaged properly! We are not responsible for lost items, damaged items, or items returned to us by mistake.